Policies

Shipping and Taxes
Privacy and Security Commitment
Terms and Conditions of Use
Satisfaction Guarantee & Return Policy
Warranty Information

Shipping and Taxes

Shipping times will vary depending upon your location. Regular (ground) shipping generally takes 4-6 days to the U.S.a. and 2-5 days in Canada, but can take as long as 2 weeks to smaller cities or rural areas in some states / provinces. Express shipping takes 1-3 days to destinations in the U.S. and 1-3 days for Canada. Most shipments are sent via DHL. Shipping costs are noted beside each item's price and will also be noted in your electronic shopping cart after you have added an item to it. If you have any questions about shipping times or prices, please do not hesitate to contact us toll free at 1-866-376-2690.

No taxes are charged on sales shipped to destinations in the United States or on international orders. GST (5%) or HST (12 or 13%), as applicable, will be charged on all shipments to Canada.

Privacy & Security Commitment

Your privacy is completely guaranteed at CampFiresAndFirePits.com. Your name, address, other personal contact information, and financial information is never shared, sold, lent, or rented to other parties without your permission. If you have recently purchased products from CampFiresAndFirePits.com, have participated in one of our contests, or subscribed to our electronic catalogue, you may periodically receive information from us about new site features, special sales, and new products available at CampFiresAndFirePits.com. If at any time you decide that you do not want to receive this information, you can unsubscribe by sending an email to us at: info@CampFiresAndFirePits.com

Secure order processing is of paramount importance to us at CampFiresAndFirePits.com. Security is provided through industry standard Secure Socket Layer (SSL) technology (128 bit encryption). All sensitive personal and financial information entered during the checkout process, including your credit card number, is encrypted while traveling on the Internet. Your Internet browser will display either a 'complete key' icon in the lower left corner (Netscape Navigator) or 'lock' icon in the lower right corner (Internet Explorer) of your screen when the SSL technology is enabled. If you are using an old browser or a workstation protected by a firewall, you may not be able to support SSL technology. If this is the case, or if you are still concerned about processing your order on-line, you can place your order by phone, fax, or regular mail, as follows:

CampFiresAndFirePits.com
a division of MediaWave Communications Corp.
5-1490 Pearson Place
Kamloops, BC V1S 1J9
Canada
Toll Free: 1-866-376-2690
Phone: (250) 374-2690
Fax: (250) 374-2692
Email: info@CampFiresAndFirePits.com
Management Contacts: Grant Robertson or Jeff Fehr

CampFiresAndFirePits.com may contain links or hyperlinks to other websites. We assume no responsibility for the privacy or security practices or the content of such sites.

If you ever have any questions about our privacy, security or other policies, please feel free to contact us by phone, toll free at 1 - 866 - 376 - 2690 or email us at info@CampFiresAndFirePits.com

Terms and Conditions of Use

By using CampFiresAndFirePits.com, you, the user, acknowledge the following legal notices and agree to the terms and conditions set forth herein.

Copyright
All design features, text, graphics, photographs, programming code, and the selection and arrangement thereof are Copyright CampFiresAndFirePits.com and MediaWave Communications Corp., 2001-2010. ALL RIGHTS RESERVED. You are permitted to copy and/or print portions of this website for the purpose of using this site as a shopping resource. Any other use of the materials on this website, including reproduction for purposes other than noted above, modification, transmission, or distribution, without the expressed written consent of MediaWave Communications Corp. is strictly prohibited.

Trademarks
CampFiresAndFirePits.com and its related logo are trademarks of MediaWave Communications Corp. All other trademarks, product names, and company names or logos presented or cited herein are the property of their respective owners as noted.

Disclaimer
CampFiresAndFirePits.com and MediaWave Communications Corp. make no claim or representation, and accept no responsibility, regarding the quality, nature, or reliability of the sites accessible by links or hyperlinks from this website, or sites linking to this website. You, the user, hereby irrevocably waive any claim against CampFiresAndFirePits.com and MediaWave Communications Corp., with respect to such websites. Any content expressed or made available on or to CampFiresAndFirePits.com by third parties are those of the respective third party and are not those of MediaWave Communications Corp., or its licensors, or any of their officers, directors, employees, or agents.

This website and the materials contained herein are provided on an 'as is' basis. CampFiresAndFirePits.com and MediaWave Communications Corp., make no representations or warranties, either expressed or implied, of any kind with respect to this website or its contents. CampFiresAndFirePits.com and MediaWave Communications Corp., disclaim all warranties, expressed or implied, including but not limited to merchantability and fitness for a particular purpose. CampFiresAndFirePits.com and MediaWave Communications Corp., will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This site was created by and is controlled and maintained by MediaWave Communications Corp. in the Province of British Columbia, Canada. As such, the laws of the Province of British Columbia will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to modify our site and these disclaimers, terms and conditions at any time and without notice.

Satisfaction Guarantee & Return Policy

In the unlikely event that you are not completely satisfied with a product purchased at CampFiresAndFirePits.com, simply return it within 30 days of original purchase for a full credit or refund, less original shipping. It is important that you contact us in advance for a return authorization tracking number (RA#) and return address which we will use to properly credit your account when we receive the returned item. Please note that you are responsible for shipping costs to return the product to us unless the product was defective or damaged when you received it. We recommend that all packages shipped to us be insured and clearly marked with the appropriate RA#. CampFiresAndFirePits.com is not responsible for product lost or damaged while in shipment while being returned to us for any reason. All refunds will be shown as credits against the credit card to which the original order was charged.


Warranty Information

When you purchase a Campfire-In-A-Can ®, you’re protected by the manufacturer's Happy Camper Guarantee! What does that mean? It means that they want you to be completely happy with the performance and durability of your Campfire-In-A-Can ® portable campfire. If you’re not satisfied let them know. They’ll do what they can to make it right. They've built a reputation for providing quality outdoor fire pits and outstanding service to their customers. So if you’re not happy, They're not happy!

We warrant the product to be free of manufacturing defects for a period of one (1) year from the date of purchase. The manufacturer will replace the entire product, or at its option, repair or replace defective parts, without charge.